Shipping policy
Shipping Made Simple
Nomad Puzzles Co. offers free standard shipping on all orders within the contiguous United States and Canada. Every puzzle is made to order and printed locally — in the US for American orders, and in Canada for Canadian orders — ensuring fast, customs-free delivery wherever you are.
Delivery Options at Checkout
Standard Shipping — Free Delivered via FedEx or UPS in a protective box directly to your door. No signature required for most deliveries. Estimated delivery: 3-5 business days after production.
Production & Delivery Timeframes
Each puzzle is custom produced after your order is placed. Please allow 5-6 business days for production before shipment. You will receive a tracking number via email once your order ships.
Total estimated time from order to delivery: 8-11 business days.
Order & Delivery Issues
Always inspect your delivery upon arrival. If your puzzle arrives damaged, please see our Return & Refund Policy for next steps.
Currently Available Shipping Destinations
Continental United States & Canada
We hope to expand to additional destinations soon. Please contact us at orders@nomadpuzzles.com for inquiries.
Questions?
Contact us at orders@nomadpuzzles.com — we typically respond within one business day.